Rating calculations

Here's an explanation of how our rating system works.

The rating scale goes from 1 (lowest) to 5 (highest).

Insurance Agent rating questionnaire

Recommendations: Would you recommend this agent?
* Included in the calculation of the overall rating
  • [ 5 ]  I would recommend him/her with pleasure
  • [ 4 ]  Probably yes
  • [ 3 ]  Not sure
  • [ 2 ]  Most likely not
  • [ 1 ]  Never
Insurance rates: How competitive his/her rates are?
* Included in the calculation of the overall rating
  • [ 5 ]  Always has the best rates
  • [ 4 ]  Mostly has competitive rates
  • [ 3 ]  Average
  • [ 2 ]  Bellow average
  • [ 1 ]  Insane!
Personal experience: Rate your personal experience with this agent
* Included in the calculation of the overall rating
  • [ 5 ]  Extremely satisfied
  • [ 4 ]  Somehow satisfied
  • [ 3 ]  Neutral
  • [ 2 ]  Not very satisfied
  • [ 1 ]  I am still stressed
Reliability: How reliable is this agent?
* Included in the calculation of the overall rating
  • [ 5 ]  Always punctual and trustworthy
  • [ 4 ]  Usually reliable
  • [ 3 ]  Somewhat reliable
  • [ 2 ]  Usually late
  • [ 1 ]  Always late and unreliable
Competency: Rate the ability to successfully perform service
* Included in the calculation of the overall rating
  • [ 5 ]  Gives good explanations and offers alternatives
  • [ 4 ]  Good
  • [ 3 ]  Satisfactory
  • [ 2 ]  Not very competent
  • [ 1 ]  Sloppy and incompetent

Office rating questionnaire

Recommendations: Would you recommend this agency?
* Included in the calculation of the overall rating
  • [ 5 ]  Certainly yes
  • [ 4 ]  Most likely
  • [ 3 ]  Not sure
  • [ 2 ]  Probably not
  • [ 1 ]  Never
Stress factor: How stressful is to have dealings with them?
* Included in the calculation of the overall rating
  • [ 5 ]  Pleasure to work with them
  • [ 4 ]  Mostly pleasurable
  • [ 3 ]  Not sure
  • [ 2 ]  Somehow stressful
  • [ 1 ]  I am still stressed
Insurance fees and charges:
* Included in the calculation of the overall rating
  • [ 5 ]  Minimal
  • [ 4 ]  Could be lower
  • [ 3 ]  Average
  • [ 2 ]  I am not happy
  • [ 1 ]  They are greedy
Rate comprehensibility of their products: How understandable their insurance products are?
* Included in the calculation of the overall rating
  • [ 5 ]  All paperwork is clear and short
  • [ 4 ]  Mostly I understand terms used
  • [ 3 ]  Not sure
  • [ 2 ]  I think I can understand some parts
  • [ 1 ]  Written to confuse clients
How would you rate their employees?: Rate agents
* Included in the calculation of the overall rating
  • [ 5 ]  Excellent
  • [ 4 ]  Good
  • [ 3 ]  Not sure
  • [ 2 ]  Not very useful
  • [ 1 ]  Incompetent and lazy
How would you rate their services/results/products?: Rate services or products
* Included in the calculation of the overall rating
  • [ 5 ]  Excellent products/services
  • [ 4 ]  Good
  • [ 3 ]  Not sure
  • [ 2 ]  Not very satisfied
  • [ 1 ]  Low quality and/or poor performance

Rating scheme

We use the following scheme to convert the number scale into descriptive ratings:

4.75 – 5.00

Superior

4.25 – 4.75

Excellent

3.75 – 4.25

Very good

3.25 – 3.75

Good

2.75 – 3.25

Not bad

2.25 – 2.75

Questionable

1.75 – 2.25

Very bad

1.25 – 1.75

Extremely bad

0.00

Not rated yet

All data on this website is collected from public sources. Our data reflects the most accurate information available at the time of publication.

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